Terms of service

Imagination Station Toys and Books

Last Updated: April 25, 2026

OVERVIEW

Welcome to Imagination Station Toys and Books. Throughout this website, the terms “we,” “us,” and “our” refer to Imagination Station Toys and Books. We operate this website, including all information, content, tools, products, and services (collectively, the “Services”), to provide you with a smooth and secure online shopping experience.

By accessing or using our Services, you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you do not agree to these Terms, you should not use our website.

SECTION 1 – ELIGIBILITY & ACCOUNT RESPONSIBILITY

By using our Services, you confirm that you are at least the age of majority in your country or region of residence.

If you create an account, you agree to provide accurate, complete, and current information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Restricting access to your account
  • All activities conducted under your account

Accounts may not be transferred, sold, or shared.

SECTION 2 – PRODUCTS & DESCRIPTIONS

We strive to ensure all product descriptions, images, pricing, and details are accurate. However:

  • Product colors and appearance may vary depending on screen settings
  • We do not guarantee products will appear exactly as displayed
  • Product descriptions and availability may change without notice
  • We reserve the right to limit quantities or discontinue products at any time

SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

We reserve the right to accept, reject, cancel, or limit any order at our discretion.

Orders are confirmed only after:

  • Successful payment authorization
  • Stock availability verification

We may cancel or modify orders if necessary and will attempt to notify you using the contact details provided.

Please review your order carefully before submitting, as changes may not be possible after confirmation.

All purchases are subject to our Return & Refund Policy.

SECTION 4 – PRICING & PAYMENTS

  • Prices may be listed in GBP (£), USD ($), or other supported currencies depending on your location
  • Prices may change without notice
  • Applicable taxes, VAT, and shipping charges are calculated at checkout where required
  • You agree to provide accurate billing and payment information
  • By placing an order, you authorize us to charge your selected payment method

SECTION 5 – SHIPPING & DELIVERY

Delivery timeframes are estimates only and are not guaranteed.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs processing
  • Weather conditions
  • Supply chain disruptions
  • Events beyond our reasonable control

Risk of loss may transfer once the order is handed to the shipping carrier, subject to applicable consumer laws.

SECTION 6 – INTELLECTUAL PROPERTY

All website content including:

  • Text
  • Images
  • Logos
  • Graphics
  • Product descriptions
  • Website design

is the property of Imagination Station Toys and Books or its licensors and is protected under applicable intellectual property laws.

You may not copy, reproduce, distribute, or exploit any content without prior written permission.

SECTION 7 – THIRD-PARTY TOOLS & LINKS

Our website may contain links or access to third-party tools or websites.

We are not responsible for:

  • Third-party content
  • Accuracy of external websites
  • Transactions with third parties
  • Third-party privacy or security practices

Use of third-party services is at your own risk.

SECTION 8 – PRIVACY

Your personal information is handled according to our Privacy Policy.

By using our Services, you consent to the collection and use of information as described in that policy.

SECTION 9 – USER FEEDBACK

If you submit reviews, comments, suggestions, or other content:

  • You grant us the right to use, reproduce, publish, and display such content
  • You confirm your content does not violate third-party rights
  • We may remove unlawful, misleading, offensive, or inappropriate content

SECTION 10 – ERRORS & INACCURACIES

We reserve the right to correct any errors, inaccuracies, omissions, or outdated information relating to:

  • Product descriptions
  • Prices
  • Promotions
  • Shipping charges
  • Availability

These corrections may occur at any time without prior notice.

SECTION 11 – PROHIBITED USES

You agree not to use our Services for:

  • Any unlawful purpose
  • Violating regulations or laws
  • Infringing intellectual property rights
  • Fraudulent transactions
  • Uploading malicious software or harmful code
  • Harassment, abuse, or harmful conduct

We may terminate access for violations.

SECTION 12 – TERMINATION

We may suspend or terminate your access to our Services at any time without notice if you violate these Terms.

You remain responsible for any outstanding obligations incurred before termination.

SECTION 13 – DISCLAIMER OF WARRANTIES

To the fullest extent permitted by law, all Services and products are provided “as is” and “as available.”

We do not guarantee uninterrupted, secure, or error-free operation of the website.

Nothing in these Terms excludes rights you may have under applicable consumer laws.

SECTION 14 – LIMITATION OF LIABILITY

To the maximum extent permitted by law, Imagination Station Toys and Books shall not be liable for any indirect, incidental, special, or consequential damages arising from use of our Services or products.

Where liability cannot be excluded by law, it will be limited to the amount paid for the relevant product or service.

SECTION 15 – INDEMNIFICATION

You agree to indemnify and hold harmless Imagination Station Toys and Books, its affiliates, staff, and service providers from claims, damages, losses, or expenses resulting from:

  • Your breach of these Terms
  • Misuse of the Services
  • Violation of any law or third-party rights

SECTION 16 – GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with applicable laws of the United Kingdom, without prejudice to any mandatory consumer protections available in your country of residence.

SECTION 17 – CHANGES TO TERMS

We may update these Terms at any time.

Changes will be posted on this page with a revised “Last Updated” date. Continued use of our Services after changes are posted constitutes acceptance of the revised Terms.

SECTION 18 – CONTACT INFORMATION

For any questions regarding these Terms, please contact us:

Imagination Station Toys and Books
📍 Address: 3302 N Roosevelt Blvd, Key West, FL 33040, United States
📞 Phone: +1 (305) 294-1852
📧 Email: support@toyskeywest.com

Customer Service Hours:
Monday – Friday: 10:00 AM – 8:00 PM (Central Time – CT)