Billing Terms & Conditions

Last Updated: April 25, 2026

At Imagination Station Toys & Books, we are committed to providing a secure, transparent, and seamless checkout experience for all customers. This Billing Terms & Conditions policy explains how payments are processed and how we safeguard your financial information in accordance with Google Merchant Center standards and applicable U.S. regulations.

1. Secure Checkout & Currency

All transactions on our website are processed in U.S. Dollars (USD $).

At checkout, you will always see a clear breakdown of your total order cost, including:

  • Product Price: Cost of selected toys and books
  • Shipping Fees: Calculated based on order size, weight, and delivery method
  • Sales Tax: Applied where required based on your shipping address

We do not charge hidden fees, surprise charges, or additional processing costs.

2. Accepted Payment Methods

We use trusted and secure payment providers to ensure a safe checkout experience.

We accept the following payment methods:

  • Visa
  • Mastercard
  • American Express
  • Discover

All payments are processed through secure, PCI-compliant third-party payment gateways.

3. Payment Security & Data Protection

Protecting your personal and financial information is a top priority.

We implement industry-standard security measures, including:

  • SSL Encryption: All sensitive data is encrypted during transmission using Secure Socket Layer (SSL) technology
  • PCI-DSS Compliance: We do not store or directly access full credit or debit card details
  • Secure Processing: All transactions are securely handled through certified payment processors under our business name

4. Order Confirmation & Processing

  • Order Confirmation: Once your payment is successfully completed, you will receive an email confirmation with your order details
  • Order Cut-Off Time: 5:00 PM (Central Time – CT)
  • Processing Time:
    • Orders placed before 5:00 PM (CT) are typically processed the same or next business day
    • Orders are processed Monday through Friday, excluding public holidays

5. Billing Accuracy

You agree to provide accurate, complete, and up-to-date billing and payment information when placing an order.

If your information is incorrect or incomplete, it may result in delays, failed payments, or order cancellation.

If we are unable to process your payment, we may contact you for verification or cancel the order to protect both parties.

6. Fraud Prevention

To maintain a safe shopping environment, we reserve the right to:

  • Review and verify suspicious or high-risk transactions
  • Request additional identification for verification purposes
  • Cancel or refuse any order flagged as potentially fraudulent or unauthorized

7. Business Contact Information

If you have any questions about billing, payments, or your order, please contact us:

Imagination Station Toys & Books
📍 Address: 3302 N Roosevelt Blvd, Key West, FL 33040, United States
📞 Phone: +1 (305) 294-1852
📧 Email: support@toyskeywest.com

Customer Service Hours:
Monday – Friday: 10:00 AM – 8:00 PM (Central Time – CT)